What Can Change in 18 Months?

It’s amazing how much can change in less than 18 months.  In February last year, I posted something on Facebook that started by saying “Right now, my business is more than £40,000 under water because of the decisions I made last year. I’ve got the cold from hell....

How to Re-Engage Your Audience

In last week’s blog, I explained why it’s so dangerous to continually send emails to all of your unengaged contacts – these are the ones that might not have opened any of your emails for weeks, months or longer. Today I’m going to explain how to reach out to...

The most dangerous email addresses of all

Over the last couple of weeks, I’ve been talking a lot about “bad” email addresses and I’m going to continue that theme with this post. The RACE Model Firstly, I’ll recap on the four pillars of deliverability that can all affect whether or not the emails that...