EmailSmart Articles

Why Authentication Matters

[This post was originally written in 2020 and has been recently updated in light of Google and Yahoo’s requirement for marketing emails to be authenticated using DKIM and DMARC from February 1st, 2024] Our unique SMART method to improve email performance makes it easy...

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Engagement: The Holy Grail of Email Deliverability

An engaged audience is a happy audience. They’re the people who read your emails, who find value in them. They’re the ones growing to trust and respect your authority, and ultimately, they’re more likely to invest in your products and service. But aside from the...

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What Google does when people don’t engage

One of the first recommendations I make to help people get more emails into the inbox is to only send emails to the people on their list who have opened something recently.  The main reason is that the Big Three mailbox providers (Google, Microsoft and Yahoo) favour...

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