EmailSmart Articles

How to Transform Your Content

The look and feel of your emails still plays a very important part in whether your email will land in the spam folder rather than the inbox.  Why Does Content Matter? The content of your emails plays a big role in email deliverability because email providers want to...

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Engagement Tracking Explained: Opens and Clicks

Some of the most common questions we get asked are around open rate reporting and click rate reporting. In particular, what can we trust? And what should we be looking at? In this post, I've answered three related questions that we've received recently. Question 1:...

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Email Engagement

Managing your email engagement is vital. If you don't do it, the Big Three mailbox providers (Google, Microsoft and Yahoo) will penalise you and you'll be much more likely to see your emails end up in the junk, spam and clutter folders. Google in particular uses the...

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9 Ways to Maximise Engagement With Your Audience

You’ve done the hard work of targeting your audience, attracting them to your website and persuading them to sign up for your mailing list. Your next (and most important) step is figuring out how to keep them happy and engaged with your content. These days mailbox...

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The Cold Hard Truth About Email 

Do you know how email really works? Did you know that your emails are NOT guaranteed to land in the inbox of your recipient? Once we hit the send button it’s all too easy to think that someone will soon be sitting back reading your emails and engaging with you,...

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Mind The Spam Trap!

Email providers work in mysterious ways to catch those pesky spammers and stop them from reaching our inboxes. But sometimes, even a well-intentioned email marketer can fall into a trap and harm their sender reputation.I’m going to walk you through the different types...

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Why open rates still matter

When I was speaking at the recent Inbox 2022 event, I received a lot of comments from people where they quoted various email marketing experts who say "don't pay any attention to open rates". In my opinion, it's a big mistake to ignore open rates. Here's why. The...

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